Frequently Asked Questions

MyLife Consultancy is a lifestyle and mindset coaching service built around one principle: no two people are the same, so no two plans should be either. We work with driven individuals who want real clarity, real accountability, and a tailored plan built around their exact situation. Everything is delivered live via Zoom or Google Meet.

A mindset coach helps you identify and shift the mental patterns, habits, and beliefs that are keeping you stuck. Rather than focusing on what happened in the past, we focus on where you want to go and what is getting in the way. The result is greater clarity, stronger decision-making, and consistent forward momentum.

No. Our work is entirely future-focused. We are not clinicians and we do not treat mental health conditions. What we do is help you get clear on your goals, build the mindset to pursue them, and create the structure to make it happen. If you are dealing with clinical mental health concerns, we would always recommend speaking to a qualified professional first.

We work with people who are serious about change. That includes professionals feeling stuck or unfulfilled, entrepreneurs who need clarity and structure, people going through major life transitions, and anyone who knows they are capable of more but cannot seem to break through. We do not work with everyone. If we do not think we are the right fit, we will tell you honestly on the first call.

We started through word of mouth in online communities. People were getting results, sharing their experience, and recommending us to others. That organic growth is still how most of our clients find us today. We have now worked with over 500 clients across more than 10 countries, all through live, personalised coaching sessions.

You fill out a short form on our contact page. We call you for a 10-minute conversation to understand your situation, what you want to change, and what has been getting in the way. From there we outline a tailored plan and give you a quote. If you want to go ahead, payment is taken over the phone, sessions are pencilled in, and we get started.

The first call is around 10 minutes. It is relaxed and conversational. We want to understand where you are right now, what you are trying to achieve, and what has been stopping you. By the end of that call you will have a clear sense of what working with us would look like and a tailored quote. There is no pressure and no obligation.

No preparation needed. Just show up ready to be honest about where you are and what you want. The more open you are, the more useful that first conversation will be. We do the rest.

No. We do not offer fixed packages or pre-built programmes. Everything is built around your specific situation, goals, and timeline. That is the whole point. Generic coaching produces generic results. We build something that actually fits you.

All sessions are delivered live via Zoom or Google Meet. You will receive a link before each session. All you need is a stable internet connection and somewhere private to talk. We work with clients across the world, so time zones are always taken into account when scheduling.

Yes. We offer both individual 1-on-1 sessions and group coaching calls. The right format depends on your goals and what we agree on during the first call. Some clients benefit from the focused intensity of 1-on-1 work. Others find the energy and shared experience of a group setting equally powerful. We will recommend what we think suits you best.

Session lengths vary depending on what is agreed during your initial call. We do not apply a one-size-fits-all duration. Some clients need focused 45-minute sessions. Others benefit from longer, deeper conversations. This is all discussed and agreed before you commit to anything.

Life happens. We ask for as much notice as possible if you need to move a session. We are flexible and will always do our best to find an alternative time that works. All rescheduling is handled directly with your consultant.

Absolutely. We work with clients across more than 10 countries. Because everything is delivered online, location is never a barrier. We schedule sessions around your time zone and make it as straightforward as possible regardless of where you are in the world.

Most clients experience a genuine shift in clarity and perspective from the very first session. Tangible, visible results in your habits, decisions, and confidence typically begin showing within the first few weeks when you are taking consistent action. The speed of progress depends on your commitment and how openly you engage with the process.

We do not make guarantees because results depend on the effort and commitment you bring. What we can guarantee is that we will give you our full attention, a tailored plan, and honest guidance throughout. We only take on clients we genuinely believe we can help, and we will tell you on the first call if we do not think we are the right fit.

We help with mindset and confidence, career clarity and direction, business goals and productivity, lifestyle design and daily routines, overcoming burnout and overwhelm, major life decisions and transitions, and building long-term habits that actually stick. If you are unsure whether your situation fits, just reach out and we will tell you honestly.

That is more common than you might think. Most coaching that does not work falls into one of two categories: it was too generic, or the timing was not right. We build everything around your specific situation, which is why our approach tends to land differently. If you have had a bad experience before, tell us on the first call. We would rather understand that upfront than pretend it did not happen.

We do not publish fixed prices because every client gets a tailored plan. The cost depends on what you need, how many sessions are involved, and whether you are working 1-on-1 or in a group. You will receive a clear, personalised quote on your first call with no hidden fees and no pressure to commit on the spot.

Payment is taken over the phone once you have decided to go ahead. We will confirm everything clearly before any payment is processed. Once payment is confirmed, your sessions are locked in and you will receive a written agreement outlining everything that was agreed.

Yes. The initial 10-minute call is completely free. It is simply a conversation to understand your situation and see whether we are the right fit. There is no charge and no obligation. If we think we can help, we will tell you what that looks like and give you a quote. If we do not think we are the right fit, we will tell you that too.

Because every plan is built specifically for you and sessions are scheduled in advance, we do not offer refunds once sessions have been agreed and payment has been taken. We take this seriously, which is why we are selective about who we work with. We only take on clients we are confident we can genuinely help.

Fill out the short form on our contact page. Give us your name, email, phone number, and a brief description of what you want to work on. We will call you to take it from there. The whole process from form to first session can happen within days.

Just a device with a camera and microphone, a stable internet connection, and either Zoom or Google Meet installed. Both are free to download. If you have never used either before, we can walk you through it before your first session. It is simpler than most people expect.

You can email us directly at info@mylifeconsultancy.net or fill out the contact form on our website. We aim to respond to all enquiries within one business day. Office hours are Monday to Friday, 9AM to 5PM UK time.

Completely. Everything discussed in your sessions and all personal information you share with us is treated with full confidentiality. We do not share client information with third parties. Your privacy is something we take seriously and protect without exception.